At RG Diesel, LLC, we value your privacy and are committed to safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our business.

Information We Collect

We may collect basic personal details you provide voluntarily, such as your name, phone number, email address, and vehicle information when you:

• Fill out a contact form
• Schedule an appointment
• Request a quote or service
• Subscribe to updates or newsletters

Additionally, our website may collect anonymous data such as IP addresses, browser type, pages visited, and time spent on site to help us improve the user experience.

How We Use Your Information

The information we collect is used to:

• Schedule and manage appointments
• Respond to inquiries or service requests
• Improve our website and customer experience
• Communicate service updates or promotional offers (if opted in)
• Maintain internal business records

We do not sell or rent your personal information to third parties.

Cookies & Website Tracking

Our site may use “cookies” or similar technologies to enhance site functionality and understand visitor behavior. These tools help us:

• Remember user preferences
• Track user traffic patterns
• Improve content and layout

You can choose to disable cookies through your browser settings if preferred.

Third‑Party Services

We may partner with third‑party services to facilitate scheduling, marketing, or data analytics. These providers are required to handle your information securely and are not authorized to use it beyond the services we request.

Data Security

We implement industry‑standard measures to protect your personal information from unauthorized access, alteration, or disclosure. While no online transmission is 100% secure, we strive to protect your data with up‑to‑date best practices.

Links to Other Sites

Our website may link to external sites such as parts vendors or trusted partners. We are not responsible for the content or privacy practices of these third‑party sites.

Your Choices

You may request to:

• Review, correct, or delete your personal information
• Opt out of promotional communications
• Ask questions about how your data is used

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to:

RG Diesel, LLC
3460 W Andrew Johnson Hwy
Greeneville, TN 37745
Phone: 423‑823‑9987